terms & conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND YOUR USE OF THIS SITE CONSTITUTES AN AGREEMENT ON YOUR BEHALF TO THE TERMS AND CONDITIONS OF THIS SITE AND OTHER APPLICABLE LAWS. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THIS SITE OR PURCHASE ANY PRODUCTS FROM THIS SITE.
Any use of the terms “we, our, us, and company” refers to Kobochon and its members, directors, officers, and employees. Any use of the terms “you, your, and user” refers to you, the consumer.
THIS IS A RETAIL AND WHOLESALE SITE. WHOLESALE PURCHASERS MUST BE OVER 18 YEARS OLD AND HAVE A VALID TAX ID.
To protect our wholesale customers, you must register and provide us with a tax or resale id number in order to view prices and place orders online.
You are responsible for ensuring that you are eligible for the exemption you are claiming. Each state’s laws governing exemptions are different, and you will be held liable for any tax, interest, and possible penalties imposed by the member state if your purchase is not legally exempt. To determine what sales and use tax exemptions are allowed in your particular state, please refer to your state’s web site or other information available relating to their exemptions.
Copyright 2013, Kobochon ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Kobochon. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own noncommercial use, or to place an order with Kobochon. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Kobochon. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Credit Card Fraud
Credit card fraud has increased over the past several years. Luckily, our local police force includes smart, dedicated, hard-working detectives that work with us and other law enforcement organizations to aggressively prosecute fraud. The local detectives work with the law enforcement agencies anywhere in the world to bring criminals to justice. If the authorities or Internet service provider at the destination do not cooperate, our local detectives will contact the next higher level of law enforcement to gain cooperation or they will subpoena records themselves. Social media and other organizations have also been utilized to help identify suspects. If necessary, we have agreed to travel anywhere in the world, at our expense, to testify against criminals, regardless of the amount of loss.
Damages & Shortages
Any order discrepancies must be reported within 48 hours of delivery. All orders leave our warehouse in good condition. If your boxes appear to be opened, re-taped, damaged, or tampered with in any way, you must keep the original boxes and file a claim with the carrier. If your order arrives in good condition but contains damages, shortages, or overages, please contact a Customer Service Representative to file a claim. If it is the fault of Kobochon, any damaged or shorted merchandise will be credited or reshipped at our expense. In the case of overages or incorrect merchandise, Kobochon will arrange for return shipping.
You agree to indemnify, defend, and hold harmless Kobochon, its officers, directors, employees, agents, licensers and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
We are strictly a wholesale company and we can only sell to you if you have a valid Tax ID#. All customers must have a 100.00 minimum order to purchase from our website. All orders are paid through credit cards. Accepted payment methods include Visa, MasterCard, American Express, Discover, COD, and Money Order. If you are in our warehouse we do accept Cash as well.
Kobochon may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Kobochon.
All prices shown are wholesale prices that are subject to change without notice. Kobochon is not responsible for typographical errors appearing in this catalog, on our website, or in any other publications.
Revisions To Terms & Conditions
Kobochon may at any time make any changes to these terms and conditions. It is your responsibility, not the company, to occasionally check the terms and conditions to assure that you fully understand the terms to which you agree to by using our site. The company is not required to issue a statement as to changes made to the terms and conditions.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Kobochon without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, and Indemnification shall survive any termination.
All refused or unclaimed orders will result in a 10% restocking fee plus all freight charges. If the customer would like the order reshipped, all additional freight charges will be added. If the fault of Kobochon, refused orders will be fully credited or reshipped at our expense.
Only manufacturer defects or items damaged during shipping will be authorized for full credit. Damaged or missing items must be reported within 48 hours of delivery. All other products may be returned to Kobochon within 30 days from invoice date. Unless the fault is Kobochon’s, all returned items will incur a restocking fee of 20%, and the customer will responsible for any shipping charges. Unauthorized returns will not be credited or reshipped.
Kobochon reserves the right to charge a 20% restocking fee on all items being returned. Please make sure that you thoroughly go over your order during the order review section of the checkout, in order to avoid any problems.
Shipping & Delivery
At this time, Kobochon ships merchandise to locations within the United States, including Alaska and Hawaii. There is a surcharge for shipments being sent to Hawaii or Alaska. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier. Orders are typically shipped within 1-2 days. All orders are shipped UPS or FedEx unless otherwise requested. Local customers can arrange pick up at our Los Angeles, California warehouse.
All Trademarks, service marks and trade names of Kobochon used in the site are trademarks of Kobochon. We have no affiliation whatsoever to any traditional companies, domestic or foreign.
In the event that Kobochon product is mistakenly listed at an incorrect price, Kobochon reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Kobochon reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If you credit card has already been charged for the purchase and your order is canceled, Kobochon shall issue a credit to your credit card account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail or by use of obscene or abusive language is strictly forbidden. Impersonation of others, including an Kobochon or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You not may upload to, distribute, or otherwise publish through the site any content, which is libelous, defamatory, obscene, threatening, or invasive of privacy or publicity rights. Abusive, illegal or otherwise objectionable content which may constitute or encourage a criminal offense, violates the rights of any party or which may otherwise give rise to liability or violate any law is prohibited. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Kobochon disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Kobochon does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Kobochon does not make any warranties or representatives regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
By purchasing any item sold by Kobochon the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers’ responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless Kobochon for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.